Rather, the facilitator is there to learn, ask questions, invite dialogue among people who are positioned in very different ways, and to support the conditions conducive to full community participation, discussion of different options, decision-making, and action.

Professional facilitation services handle all the tasks needed to organize and run a productive meeting, serving the needs of all groups involved so the groups themselves can focus on the purpose of the meeting.

Facilitation is a set of skills to be used in working with a group, enabling and supporting them to achieve their objectives in a way that involves and respects all contributions, builds ownership and releases the potential of the group and its members. It helps differentiate between process and content.